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Department: Operations
Position: Dispatch Assistant

Job description:

Responsibilities include: assisting in the dispatching of delivery personnel (approximately 12 drives and 50-75 transactions per day); receiving and responding to calls from customers and in-house personnel; data entry and administrative support; and providing a level of customer service that fosters customer retention and growth. Reports to Dispatch Manager.

Qualifications:
2 years experience in a courier/messenger service operation
Thorough understanding of dispatching procedures
Excellent customer service skills
Good communication skills (verbal and written)
Excellent multi-tasking skills
Ability to prioritize, assign and direct work assignments
Proficient using software applications (i.e. Word, Excel, Outlook)
Capable of learning other software applications (i.e. inventory management program, database management)

To submit a resume or for more information, write Employment Opportunities.

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